Terms and Condition

 In these terms and conditions, “our”, “we” or “us” refers to Boutique Butchers Pty Ltd ATF The Fat Cow Unit Trust trading as Fat Cow Gourmet Meats & fatcowgourmetmeats.com.au . These terms and conditions form our contract with you. Your access to and use of all information on this website including purchase of our product/s is subject to the following terms and conditions.

These terms and conditions apply to you if you visit or use our website. You acknowledge that you have read and understand the terms and conditions and agree that they are legally binding to you.

These terms and conditions apply to you if you visit or use our website. You acknowledge that you have read and understand the terms and conditions and agree that they are legally binding to you.

We reserve the right to change the terms and conditions at any time with immediate effect. We therefore recommend that every time you visit our website you read these terms and conditions and our FAQs. If you continue to read the website you will be deemed to have agreed to all the changes that may have been made. The terms and conditions and FAQs govern every transaction that is made via our online shop whether it is home delivery or click and collect.


Registered User

In order to use the online shop you must register as an online user. You must complete registration by providing certain information as set out on our membership/registration page. Please refer to our privacy policy linked on our home page for information regarding the collection, storage and use of the details you provide to us. By completed the registration, you also agree to ensure that your details are accurate and true at all times and that it is your responsibility to update your details when required. 

You need to be over 18 years of age to create an account and access our online store. You must not create multiple accounts or create accounts for other users. The Fat Cow reserves the right to cancel, suspend or restrict your account if you breach any of these terms and conditions.

You agree to being responsible for all transactions and activities that occur in relation to your account and you agree to keep all of your accounts information (password, username) secure. You agree that any transaction or activity made due to your inability to keep your password or information secure is your responsibility. 


Online Ordering 

We supply and dispatch our products to our clients only within Australia. When you have placed an order, this constitutes as an offer to buy our products. We undertake to accept, cancel or reject your order for any reason at any time. 

Once you have submitted an order, you may not cancel your order even if the order is pending. Once you have purchased the product you may not on-sell any of the items provided to you by us. 

All of our pricing is in AUD and are exclusive of GST. We reserve the right to amend our prices at anytime. 


Risk

All risk, loss or damage of product passes to you when we deliver them to you. If there is a product with ingredient, nutrition or possesses labelling details, these are general and may not be accurate or complete. If you had any food allergies, it is your responsibility to enquire about products in the case that they may affect you in anyway. 

Our FAQ provide important details in regards to products, delivery, packaging etc. and are deemed to be incorporated into our terms and conditions.


Product

We work to ensure that all of our products are described as  accurately as possible. Where we may find an inaccurate description, we reserve the right to change it. The images of the products on this website are provided for illustrative purposes and we do not promise that any given image will reflect or portray the exact look of the product you receive (ie, colour, size etc.)

Our products are transported in a refrigerated vehicle that ensures the goods meet national food standards and enables us to provide you with only high quality products. Once the goods have been delivered, they product should be transferred to a fridge or freezer as soon as possible and within two hours of delivery. 

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